88ed's Privacy Policy
Protecting your personal information is our highest priority. This policy describes in detail how 88ed collects, stores, and uses your information.
Introduction and Scope
Introduction
88ed is a safe and reliable online gaming platform serving players in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes how 88ed collects your personal information, how it uses that information, who it shares it with, and what steps we take to protect your information.
By using this website (https://88ed.lat) you are agreeing to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform. We may update this policy from time to time, and we will notify you appropriately of any important changes.
This policy applies to all of 88ed's services, including website browsing, account registration, financial transactions, customer support, and all other digital services.
What Information We Collect
Types of Personal Information
We may collect various types of information from you. This information comes primarily from two sources — what you provide directly and information collected automatically while you use our platform.
2.1 Information You Provide Directly
- Full name and date of birth (for age verification — persons under 21 may not register)
- Email address and contact details
- National ID card or passport number (for identity verification)
- Address and country of residence
- Payment information (bKash number, Nagad number, Rocket number, bank account details)
- Security questions and answers
- Your messages and complaints submitted to customer support
2.2 Information Collected Automatically
- IP address and device type
- Browser type and version
- Pages you visited and navigation patterns
- Login times and session information
- Gaming history and transaction records
- Information obtained from cookies and similar tracking technologies
Cookies and Tracking Technologies
88ed uses cookies and similar technologies on its website. Cookies are small text files stored on your device. They help us remember your preferences, improve your experience, and ensure the security of the platform.
- Essential Cookies: Necessary for the core functions of the platform, such as maintaining login sessions.
- Functional Cookies: Save your language preferences and personalized settings.
- Analytics Cookies: Help us understand how we can improve the site.
- Security Cookies: Used to prevent fraud and protect accounts.
You can disable cookies from your browser settings, however this may limit some functionality of the platform.
How Your Information Is Used
Purposes for Using Information
88ed uses the information it collects solely for the following legitimate purposes:
- Account Management: To create, verify, and maintain your account.
- Identity Verification: To confirm age and identity as part of the Know Your Customer (KYC) process.
- Processing Financial Transactions: To complete deposits and withdrawals securely.
- Fraud Prevention: To detect unusual activity and keep accounts secure.
- Customer Support: To properly resolve your questions, complaints, or requests.
- Responsible Gaming: To monitor unusual gaming behaviour and intervene when necessary.
- Legal Compliance: To comply with applicable laws and regulations.
- Service Improvement: To improve platform functionality and the user experience.
- Bonuses and Promotions: To provide offers and rewards applicable to you.
We never sell your information to third parties or use it for marketing purposes unless you have given explicit consent.
Policy on Sharing Information
Sharing Information with Third Parties
88ed may share your information with third parties in limited circumstances and only for specific purposes. In each case we ensure that the receiving party adheres to appropriate privacy standards.
Parties we may share information with:
- Payment Service Providers: bKash, Nagad, Rocket, and bank transfer services — solely to complete transactions.
- Game Software Providers: Companies such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft — only the information necessary to provide gaming services.
- Identity Verification Services: For KYC and fraud prevention purposes.
- Legal Authorities: In the case of court orders, lawful investigations, or legal obligations.
- Technology Service Providers: For cloud hosting, cybersecurity, and server management — under strict contractual agreements.
Outside the cases described above, we do not sell, rent, or transfer your personal information under any circumstances.
International Data Transfers
Our servers and service providers may be located in various countries. Where information is transferred internationally, we ensure that appropriate protective measures are in place and that high standards of data protection are maintained. Contact us for more information about these transfers.
Data Protection and Security Measures
Security Technologies and Methods
88ed uses industry-standard technologies and methods to keep your information secure. Our security infrastructure operates on the following levels:
- SSL Encryption: All data transmission between you and our servers on our website is secured through SSL (Secure Socket Layer) encryption.
- Data Encryption: Stored sensitive information, particularly passwords and financial data, is protected with strong encryption algorithms.
- Two-Step Verification: An additional verification layer is activated if suspicious activity is detected on an account.
- Firewall and Anti-Fraud Systems: Active monitoring systems to prevent cyberattacks and fraudulent activity.
- Access Controls: Only authorised staff may access user data, and only to the specific extent required.
- Regular Security Audits: Our systems and processes undergo regular security reviews.
However, transmitting information over the internet is never entirely risk-free. While we make every effort to protect your information, we cannot guarantee complete security.
Response to Data Breaches
If a data breach occurs that could put your personal information at risk, we will act promptly. Under applicable law, we will notify affected users within the required timeframe and take the necessary steps to mitigate harm.
Data Retention and Deletion
How Long Data Is Kept
88ed retains your information only for as long as it is necessary or legally required. General guidelines are as follows:
- Account Information: For as long as the account is active and, after closure, in accordance with legal requirements.
- Financial Transaction Records: Retained for a specified period in accordance with anti-money laundering regulations.
- KYC Documents: Proof of identity verification is retained until legal requirements have been met.
- Customer Support Records: For a reasonable period for the purpose of resolving disputes.
- Marketing Consent: Until you withdraw your permission.
When the data retention period ends, information is securely deleted or anonymised in a way that means you can no longer be identified.
Your Rights Regarding Your Information
User Rights
Every user registered on the 88ed platform has the following rights regarding their personal information:
Right to Access
You can find out at any time what information 88ed holds about you. If you contact us, we will provide you with a copy of your information within a specified timeframe.
Right to Correction
If any information we hold about you is incorrect, you can request that it be corrected. Some information can be changed directly by you in your account settings.
Right to Deletion
In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
Right to Object to Processing
You can object to your information being processed for specific purposes, particularly in the case of marketing communications. We will always respect this request.
Right to Data Portability
You can request your personal information in a structured, machine-readable format, which you can transfer to another service.
Right to Restrict Processing
In certain circumstances you can request that the processing of your information be temporarily restricted, such as during a dispute about the accuracy of data.
To exercise these rights, contact us at [email protected]. We will respond to your request appropriately and, where there is a legal obligation, explain it clearly.
Protection of Minors
Privacy of Underage Users
88ed provides services only to persons aged 21 or older. We never intentionally collect personal information from minors. We follow an age verification process at the time of registration.
If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information. If a parent or guardian believes their child is using our platform, please contact us at [email protected].
Third-Party Services and Limitations
Privacy of External Services
While using our platform you may interact with payment services such as bKash, Nagad, and Rocket, and with game software providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft. These third parties have their own privacy policies and 88ed is not responsible for how they manage information.
We recommend that you read the privacy policies of these third-party services and stay informed about how they use your information.
Limitation of Liability
88ed is not responsible for the privacy practices of third-party websites, services, or software. We do not accept liability for the security of any external service connected to our platform, although we exercise the utmost care in selecting our partners.
Policy Changes and Updates
Process for Policy Changes
88ed may update this Privacy Policy from time to time. This policy may be revised due to improvements to our services, legal changes, or changes in business operations.
For important changes, we will:
- Post a prominent notice on our website.
- Notify registered users by email.
- Include a "Last Updated" date at the top of the revised policy.
Continuing to use the platform after an update is published means you are agreeing to the revised policy. For significant changes, we may seek your explicit consent.
Applicable Law and Jurisdiction
This privacy policy is governed by applicable laws and regulations. For any disputes, we will first attempt to resolve them through discussion. Most issues can be resolved quickly by contacting us directly first.
Contact Us
Privacy Contact
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. Our privacy team will review your matter with due care.
[email protected]
24 hours, 7 days — get support in Bengali
We aim to respond to your request within a reasonable time
For more information, please also visit our Terms and Conditions and Responsible Gaming pages.